FAQ

FAQ – Frequently Asked Questions

Travelers planning a Bromo Ijen Tour in East Java are encouraged to read this comprehensive FAQ guide before their trip. It provides essential information about Mount Bromo sunrise tours, the Ijen Crater blue fire experience, transportation options from Surabaya or Yogyakarta, entrance fees, safety tips, and booking procedures.

Reviewing these details will help visitors prepare better and enjoy a smooth, unforgettable adventure across East Java’s most iconic volcanic destinations.

Bromo Tour

General Information

  • What is Mount Bromo?
    Mount Bromo is an active volcano in East Java, Indonesia, famous for its sunrise views and dramatic landscapes.
  • Where is Mount Bromo located?
    It’s part of the Bromo Tengger Semeru National Park, about 4 hours’ drive from Surabaya.
  • Is Mount Bromo safe to visit?
    Yes, it’s safe for tourists. Authorities monitor volcanic activity and restrict access if necessary.
  • What is the best time to visit Bromo?
    The dry season (April–October) offers clearer skies and better sunrise views.
  • How high is Mount Bromo?
    Mount Bromo stands at 2,329 meters above sea level.

Tour & Booking

  • How do I book a tour with Bromotour.com?
    You can book directly through our website or contact our customer service team.
  • What types of tours are available?
    We offer sunrise tours, day trips, overnight packages, and combined tours with Ijen Crater or Yogyakarta.
  • Do you provide private tours?
    Yes, private tours are available for families, couples, or small groups.
  • Can I customize my itinerary?
    Absolutely. We can tailor tours to match your schedule and interests.
  • How far in advance should I book?
    At least 1–2 weeks in advance is recommended, especially during peak season.

Transportation & Logistics

  • How do we reach Mount Bromo?
    Most visitors travel from Surabaya, Malang, or Probolinggo by car or jeep.
  • Is pick‑up service included?
    Yes, we provide hotel or airport pick‑up in Surabaya, Malang, or Probolinggo.
  • What vehicles are used for the tour?
    4×4 jeeps are used to access the Bromo caldera and viewpoints.
  • Do you arrange train or flight tickets?
    We can assist with domestic travel arrangements upon request.
  • Is accommodation included in overnight tours?
    Yes, we partner with local hotels and guesthouses near Bromo.

Experience & Preparation

  • What should I wear for the tour?
    Warm clothing, jackets, and comfortable shoes — temperatures can drop to 5–10°C at sunrise.
  • Is food provided during the tour?
    Breakfast is usually included in sunrise tours; other meals depend on the package.
  • Can children join the tour?
    Yes, children are welcome, but parental supervision is required due to the terrain.
  • Are there health restrictions?
    Visitors with respiratory issues should consult a doctor before joining, as volcanic dust may be present.
  • What other attractions can be combined with Bromo?
    Popular add‑ons include Ijen Crater (blue fire), Malang city tour, and Yogyakarta temples (Borobudur & Prambanan).

Bromo Ijen Tour

Tour & Booking

  • How do I book the Bromo–Ijen tour?
    You can book online through our website or contact our team directly.
  • What’s included in the package?
    Transport, accommodation, jeep rides, entrance fees, local guide, and meals (depending on package).
  • Can I join a group tour?
    Yes, we offer both group and private tours.
  • Do you provide pick‑up and drop‑off?
    Pick‑up is available from Surabaya, Malang, or Yogyakarta; drop‑off can be in Bali or back in Java.

Experience & Highlights

  • What will I see at Mount Bromo?
    Sunrise from Penanjakan viewpoint, the Sea of Sand, and the crater rim.
  • What makes Mount Ijen special?
    The rare blue fire phenomenon, turquoise crater lake, and sulfur mining activity.
  • Can I see the blue fire at Ijen?
    Yes, but only during early morning hours (around 1–4 AM).
  • Is the sulfur smoke dangerous?
    It can be irritating; masks are provided for protection.

Preparation & Practicalities

  • What should I wear?
    Warm clothes for Bromo’s sunrise (temperatures can drop to 5–10°C) and sturdy shoes for Ijen’s hike.
  • Do I need to be fit for the hike?
    A moderate level of fitness is recommended, especially for Ijen’s uphill climb.
  • What should I bring?
    Jacket, gloves, flashlight/headlamp, mask, water, and camera.

How to Book the Tour

  • Step 1 – Choose Your Tour
    Browse our website and select the tour package you prefer, such as Borobudur Temple day tour, Prambanan Temple visit, Jomblang Cave adventure, Mount Bromo sunrise trip, or Ijen Crater blue fire tour.
  • Step 2 – Contact Us
    Send your booking request via our online form, WhatsApp, or email. Please include your travel dates, number of participants, and preferred pickup location (hotel, airport, or cruise port).
  • Step 3 – Confirm Availability
    Our team will check availability and send you a detailed itinerary with inclusions such as transportation, entrance tickets, guide services, and meals (if applicable).
  • Step 4 – Secure Your Booking
    To confirm your reservation, a small deposit is required. Payment can be made via credit card, PayPal, or bank transfer through our secure system.
  • Step 5 – Receive Confirmation
    Once payment is received, you’ll get an official booking confirmation and e‑voucher with all tour details.
  • Step 6 – Enjoy Your Tour
    On the scheduled day, our guide will meet you at your hotel or airport for a seamless start to your Yogyakarta, Borobudur, Prambanan, Bromo, or Ijen adventure.

Travel Tips

Packing Essentials

  • Warm clothing: Temperatures at Bromo sunrise can drop to 5–10°C.
  • Comfortable shoes: Sturdy footwear is needed for hiking at Ijen.
  • Flashlight/headlamp: Essential for the early morning hike to see the blue fire.
  • Mask/scarf: Protects against sulfur smoke at Ijen.
  • Gloves & hat: Keep warm during chilly mornings.
  • Water & snacks: Stay hydrated and energized during hikes.

Timing & Itinerary

  • Start early: Sunrise at Bromo requires a pre‑dawn departure.
  • Blue fire viewing: Only visible between 1–4 AM at Ijen.
  • 2–3 day trip: Plan enough time to enjoy both volcanoes without rushing.
  • Flexible drop‑off: Many tours end in Bali, making it a great onward journey.

Transportation

  • 4×4 jeeps: Used to access Bromo’s viewpoints and Sea of Sand.
  • Private vs Shared group tours: Private tours offer more flexibility, while shared group tours are budget‑friendly.
  • Pick‑up points: Surabaya, Malang, Probolinggo, or Yogyakarta are common starting locations.

Food & Accommodation

  • Meals: Breakfast often included; check package details for lunch/dinner.
  • Local stays: Guesthouses near Bromo and Banyuwangi for Ijen.
  • Simple facilities: Expect basic but comfortable accommodations close to nature.

Safety & Health

  • Moderate fitness: Needed for Ijen’s uphill hike.
  • Sulfur smoke: Always wear a mask near the crater.
  • Listen to guides: They know the safest routes and conditions.
  • Travel insurance: Recommended for adventure trips.

Photography Tips

  • Bromo sunrise: Arrive early at Penanjakan viewpoint for the best spot.
  • Ijen crater lake: Capture the turquoise water in daylight after seeing the blue fire.
  • Wide‑angle lens: Perfect for dramatic landscapes.
  • Tripod: Useful for low‑light shots of the blue fire.
  • Drone: Special permit is needed